The one thing I have learned progressively is to always don’t use bad companies. That’s companies which treat you unfair or badly or is just simple bad at their business. Kayako Warning.
Sometimes this is not possible as with bank or post as there is no better option. However if it is – run. Never use them again.
One company I have left and newer make use of again i Kayako. Kayako supply Kayako help desk.
Issue is that I had purchase life time free upgrade.
I’m going to shorten the background of hours of mails and contacts to this: that it was all lie. Kayako found an approach out of keeping their promise. I see it as being a Kayako fraud, nothing less.
I didn’t get the free upgrade.
This surely demonstrate that a corporation starting with ethics together with a great service get destroyed by making money. Buyers are not worth anything anymore.
Greed replace ethics.
In order to help all others not end up in problem with Kayako I give this free advice based upon Forty years as being international business man:
Do never make any type of business with Kayako. Save your selves the problem of purchase expensive, invest a large amount of staff time and company money with the danger of will have to leave Kayako anyway once you get so badly treatment that you simply must.